Health Tech Today with Dr. Bill Crounse is a monthly online series providing cutting-edge stories at the intersection of health and information technology. The show features informative interviews with some of the world's top health leaders; compelling health-related personal stories; and the latest technology and IT innovations.
Health Tech Today - Creating the Perfect Patient Experience
Versus has helped Virginia Mason Kirkland Clinic accomplish the unimaginable: no waiting rooms! When combined with other benefits such as knowing which patient is in which room or directing staff to the next patient to be seen, the improvements to the whole patient care environment are clear.
Patients are happier with the shorter wait times and more personal care. Staff are happier, too. They’re not only seeing more patients, but they’re able to better manage their time, which means fewer delays and docs go home to dinner on time!
This video, plus Microsoft’s use of the Versus system to showcase their new Windows® 7 platform, demonstrates that Microsoft, the world’s unequivocal leader in software, has taken notice of the Versus system.
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Dr. Bill Crounse (right), Senior Director for Worldwide Health at Microsoft and Dr. Kim Pittenger (left), Medical Director at Virginia Mason’s Kirkland Clinic, discuss using the Versus Solution to track time and communicate location to support the Toyota Production System lean management methodology to reduce waits and improve patient flow. |
